Mediation is the process in which a trained neutral person, called a mediator, facilitates the resolution of a dispute between two or more parties. Mediation is non-adversarial with the objective of helping the parties reach a mutually acceptable agreement.
Mediation can be used to resolve any dispute but most commonly is used in family/divorce matters and civil/commercial matters. There are many advantages in using mediation in place of the legal proceedings where the parties become adversaries.
What Does the Mediator Do?
- Explains the mediation process
- Provides a supportive, non-confrontational setting in which to negotiate
- Assists the parties to understand and analyze the facts and issues
- Keeps the parties focused on the issues
- Helps the parties gain control of their dispute
- Facilitates creative and cost-effective solutions
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